Globalization (G11n) Consulting

 Whether you plan on simply localizing a web site, documentation, or software application, or also need to internationalize your software development, or perhaps have other needs including designing efficient and scalable processes to manage your growing globalization endeavors, all such efforts need to grasp the underlying globalization business goals of your organization, so that your budgets are properly utilized. Therefore, all of our offerings start with or include some amount of Globalization Strategy Consulting.

Our in-depth Globalization Strategy Assessment is a three-pronged analysis of your business processes, people and technical environment. To fully understand the scope of your project, an EGS consultant interviews all key players in your organization, analyzes your current IT environment, content creation, and localization processes, and examines the objectives for your globalization initiative. Timelines, resources, and content volumes are also considered as input to our assessment. Based on this comprehensive data gathering and a gap analysis, our globalization experts create a detailed report that summarizes our findings and enumerates our recommendations to remediate the gaps, and define your long-term sustainable globalization strategy. The set of recommendation and the underlying strategy forms your Globalization Program designed to reach your globalization business goals successfully and within the planned launch timelines, and maintain them after that.

The recommendations may include establishing new processes, improving existing processes, staffing, training programs, and technology implementations including Translation Management Systems (TMS), Content Management Systems (CMS) among others and as appropriate.

If desired this service can be combined with a Globalization Roadmap or ROI service to help you plan how to execute on these recommendations, and identify the budget implications of applying the new strategy. 

 The AI Process Optimization Service can be requested on its own or as a companion service to Globalization Strategy.   

This service considers your current content authoring, content management, software development, internationalization and localization processes including underlying technology solutions used in order to identify where further optimizations can be obtained by utilizing AI. The goal is simpler and less effort-intensive processes that provide quality and cut costs.  

We will consider existing AI options in market TMS and other tools, as well as options you can consider outside of these.  

 The Globalization Roadmap is a companion service to the Globalization Strategy.

The Globalization Roadmap considers the findings from the Globalization Strategy Assessment looking at each globalization issue and its recommended solution, as well as the dependency of these issues in conjunction with your strategic business milestones, resources, and budget, and then outlines an implementation plan for the recommended changes. The roadmap report targets an audience of localization, content, technical and business managers.

When laying out the Globalization Roadmap EGS identifies immediate actionable items for immediate gains, as well as a step-by-step plan towards meeting the desired future Globalization model by target timelines, based on a strategic vision suitable for each customers own scenario. EGS team has experience with implementations of Translations Management Systems (TMS), Software Localization Technology, and AI solutions. Fueled  by this expertise, EGS is well positioned to provide the best steps forward, including designing pilot programs, help define the success criteria for your needs and lay out the roll-out steps to implement the technology through out your organization following the pilot. 

The Globalization ROI is a companion service to the Globalization Strategy.

Organizations that already are localizing their content for other markets, often times need to know -in quantifiable terms- why they should invest to make the recommended changes, and how to plan for future budgets. This is where our consultants can help you with ROI calculations following the Globalization Strategy deliverable. The Globalization ROI service calculates and compares current cost of localization operations, versus the costs of running with the recommended future globalization model. We consider the reduction on internal effort as well as savings in translation costs, and compare that to the spending related to moving to a new strategic model.